Shipping policy
Shipping Policy
At Gear Check Gaming Accessories, we strive to ensure timely and hassle-free delivery of all orders. Our team makes sure your shopping and delivery experience is as seamless as possible. Below, you will find the details regarding our shipping policy. It solves your question at every step of product shipping, including processing, shipping rates, timing, order tracking, and delivery.
Order Processing Time
All the orders placed with Gear Check Gaming Accessories are processed within 1 to 3 business days after receiving your order confirmation email. Please note that weekends and holidays do not count as business days. If you place an order on this day, it will be processed on the next available business day.
Once your order is processed, you will get the notification. In the notification email, we can update you on the status of your shipment. In the case of high-order volumes or stock orders, the processing time may be delayed, but we will notify you.
Shipping Rates & Delivery Times
We offer several shipping options to ensure that your order arrives as quickly as possible. Our shipping rates are calculated based on your shipping areas and the delivery method you choose at checkout.
| Shipping method | Estimated delivery | Cost |
|---|---|---|
| Standard shipping | 5-7 business days | $$$ |
| Expanding shipping | 2-4 business days | $$$ |
| Express shipping | 1-2 business days | $$$ |
Delivery time may vary based on your location.
Shipping Areas
At Gear Check Gaming Accessories, we provide shipping services to all 50 states in the United States, including Alaska and Hawaii. We also provide international shipping to many countries. The shipping cost and timing are based on the location or destination you choose. Please check the below section for the shipping service availability:
Location checkout section
For you: The customer is responsible for any customs fees, import duties, and taxes applicable in their region.
Order Tracking
Once your order is confirmed and shipped, you will receive a tracking number through email. You can use this tracking number to monitor the progress of your shipment. We may take 24-48 hours to update your tracking information.
If you feel any errors related to tracking or notice that your order is taking too much time, feel free to contact our support team. We will be happy to assist you.
Shipping Delays
Our team strives to ensure that all orders are delivered on time. Sometimes, the orders are delayed due to the common reasons:
- High orders during sales events
- Weather conditions such as storm
- Shipping carrier issues or disruption
In the case of an order delay, we will make sure to notify you as soon as possible.
Lost or Damaged Packages
When your package is in the possession of the carrier, we are not liable for any loss or damage. However, we help resolve any issues.
Damage package: If your order arrives damaged, please contact us immediately via email (support@yourstore.com) within 48 hours of delivery. You will need to provide:
- Your order number
- Photo of the damaged items
Once we received your email, our team began the process of resolving the issue.
Lost package: If your package is lost, please contact us at (support@yourstore.com) within 7 days of the expected delivery date. We will work with the carrier to investigate the issue.
Changes to your order:
If you want to change your shipping address or cancel an order, please contact us immediately at (support@yourstore.com). Your request will only be addressed if the order has not been shipped.
Contact Us
If you have any queries about our shipping policy, please do not hesitate to contact us.
Email: (support@yourstore.com)
Phone:
Customer Support hours: Monday to Friday, 9 AM-7 PM (EST)
My Store reserves the right to make any changes or modify this shipping policy. In the case of any update to the shipping policy, you can get the information on this page.